Refund policy

Return & Refund Policy

At Reemse, we value our customers' satisfaction. If you are not entirely satisfied with your purchase, we are here to help.

1. Returns & Exchanges

• Duration: You have 7 days from the date of delivery to request an exchange or return.
• Condition: Items must be unstitched, unused, unwashed, and in their original packaging with all tags attached.
• Valid Reasons: Returns are accepted if the product is damaged, defective, or if the wrong design/color was sent.

2. Refunds

• Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Method: Approved refunds will be processed via Bank Transfer or EasyPaisa within 5-7 working days.
• Shipping Costs: Original shipping charges are non-refundable. The customer is responsible for return shipping costs unless the item was faulty.

3. Non-Returnable Items

• Items on Clearance Sale or discounted bundles cannot be returned or exchanged.
• Any product that has been stitched or altered according to your measurements.

4. How to Initiate a Return

• Please contact our support team with your order number and images of the product:
• WhatsApp: [Insert Number]
• Email: info@reemse.com